Terms of use

 The copyright of the Content (eg programs, information, data) and the Services of the website (site) oakbeltmakers.gr that have been introduced in the Network, are protected by Greek, EU and international copyright laws.

2.     No part of this site may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, without the prior written permission of the Content Provider. Any reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the Content in any way or means for commercial or other purposes is permitted only with the prior written permission of oakbeltmakers.gr or any other copyright holder.

3.     The online store oakbeltmakers.gr provides the Content (eg information, names, photos, illustrations), products and services available through the website "exactly as they are". In no case the online store oakbeltmakers.gr is not responsible for any claims of legal or civil and / or criminal nature or for any damage (positive, special or negative, which is indicative and not restrictive, divisive or cumulative loss of profits, data, lost profits, monetary satisfaction, etc.) by visitors of the website or third parties due to a reason related to the operation or not or the use of the website or the inability to provide services or information available from it or due to any unauthorized interference of third parties in products or services or information available through it. The photos of the products are indicative and we do not bear any responsibility for any spelling mistakes.

4.     Prices are subject to change without notice. Price commitment is made only through electronic order and confirmation by the order department and not by the automated order registration message The online store with the brand oakbeltmakers.gr no guarantee can provide for the availability of products, but undertakes to inform them in a timely manner customers about unavailability. The customer from the moment the order is processed by the order department and has confirmed his order, ensures that he will receive the product at the price at which he "accepted" the transaction even if the price changes in the process. In case the products or services are mentioned on the website with a wrong price due to a typographical error then the orders are automatically canceled. Oakbeltmakers.gr is not responsible for any damages that arise to the customer / user of the online store from the execution or not of the orders or from the delay of execution for any reason.

5.     The use of the website must be done exclusively for legal purposes and in a way that does not restrict or impede its use by third parties. The visitor is obliged to use the website in accordance with the law, good manners and these terms, and not to perform acts or omissions that may cause damage or malfunction to it, affect or endanger the provision of services of oakbeltmakers.gr.

6.     The online store oakbeltmakers.gr makes every effort for the good operation of its website, but does not guarantee that the operations of the website or servers will be uninterrupted or without any kind of error, free of viruses or other similar elements.

7.     The online store oakbeltmakers.gr reserves the right to modify, add, change the content or services of the website, as well as the terms of use, whenever it deems necessary and without prior notice, by simply announcing them through its website.

8.     The names, images, logos and insignia that represent oakbeltmakers.gr or third parties and their products or services, are the exclusive trademarks of oakbeltmakers.gr or third parties protected by the relevant trademark laws. Their appearance on the website should in no way be construed as a transfer or assignment of their license or right of use.

9.     The visit to the website presupposes the unconditional acceptance of the above terms and the use of the services of oakbeltmakers.gr, as they appear in the respective services.

Privacy statement

A necessary condition for the commencement of the conciliation between us is the disclosure by you of some of your personal information. When you place an order, we will ask you for your full name, the address to which the products sold will be sent, your landline number and optionally any other telephone number for your best service and the communication between us in case of need, the your email address (e-mail) etc. Also other information such as name, VAT number, competent Tax Office in case of invoice issuance.

Our company is fully adapted to the GDPR framework and the processing of personal data is done in accordance with the provisions of the General Regulation of Personal Data Protection (GKPD 2016/679), as well as for the protection of personal data and privacy in the field of electronics communications (Law 3471/2006) and the decisions of the Personal Data Protection Authority (APDPH).

The activity oakbeltmakers.gr, strictly following the principles of personal data protection provided by the relevant laws and international conventions will not proceed to any unfair use without your prior approval.

The above, in no way discloses, publishes, sells, exchanges personal data and information that you trust us. Your personal information may be made public by the company, always in compliance with the procedure provided by law when required by a public authority, court, etc.

Buyer Copyright / Privacy Policy

The details of the users (name, profession, email address, home address, landline, mobile phone, etc.), the transactions of the users of the online store and the contracts drawn up through the online store, are considered confidential, as in the usual transactions in shop.

Your personal data, we are committed to protecting your privacy. We use the information we collect about you only to process orders efficiently and to provide a personalized shopping experience. Please read below for more details on our privacy policy. The store recognizes the importance of the issue of security of Personal Data, as well as electronic transactions and has taken all necessary measures, with the most modern and advanced methods, to ensure the maximum possible security. All information related to users' personal information is kept confidential. the company oakbeltmakers.gr

The users during the provision of their data in the context of their transactions as with the present, will be informed by the company oakbeltmakers.gr and consent and accept the forthcoming processing of this personal data, for the needs of the smooth and easy between the parties transaction, as well as the transmission of this information to recipients who will be identified specifically and are the employees and added of the company in the context of the processing of the contract under preparation. Also hereby, the existence of the right of access and the right of objection of article 12 and 13 of Law 2472/1997 is announced.

Ensure that only authorized officials have access to transaction information and only when necessary, e.g. for processing orders. For the rest, www.oakbeltmakers.gr undertakes not to disclose the details of the customers and their transactions, unless it has a written authorization from them, or this is imposed by a court decision or decision of another public authority. The personal data declared in the online store with the trademark www.oakbeltmakers.gr are used exclusively by it or companies cooperating with it, in order to support, promote and execute the transaction. All documents and electronic data that will be exchanged between the parties in the context of the sale will be kept by www.oakbeltmakers.gr The customer can access them if he wishes.

User accounts

User accounts maintained in your store must have all their details completed. Accounts with incomplete information such as Address and Postal Code will be deleted automatically.

Inactive accounts will also be deleted for a long period of time.

Those customers whose account is deleted will have to re-create it with all their details completed.

Sale exclusively to end users-consumers.

The products available from the online store are intended and sold exclusively to consumers as end users and are available per consumer at an average per household quantity. In cases of promotions and offers or sale of goods (Stock, refurbished, exhibition) the availability is limited to one (1) and only one piece per final consumer. The further sale of the products for commercial purposes is not allowed as it is not clear to the final consumer the legal definition for the provision of a guarantee or replacement D.O.A. The online store oakbeltmakers.gr reserves all its rights, including explicitly the non-acceptance of purchase proposals that create the impression that they were made for the purpose of further commercial promotion of the products as as a retailer commercial company we do not provide wholesale sale of goods.

Any other transaction and receipt is not accepted.

If the above are followed, we will process, execute and send your order.


Reservations

Our company can not be blamed, for any damage can be caused by products that it distributes and markets and which are covered by European safety rules. The respective manufacturer must inform in the enclosed instructions, about the correct way of use and the precautions of his products.

The company as a provider of relevant services, is committed to the accuracy and completeness of the information listed in the online store, regarding the information, availability and prices of its products. Of course, the company is not responsible for errors due to inadvertence when entering electronic data in the system, as well as for any errors that refer to the availability of the company's products. In case of course that one of the products is available, while it is not, the company is obliged to inform the user and not to proceed with the relevant sale. In any case, the company does not guarantee the availability of the products.

Furthermore, regarding the technical information and the characteristics of the products, the company is not responsible for any inaccuracy of theirs, which is due to an error of their production company.

In any case, the company may change the data of the electronic system, regarding the availability and prices of the products, without notice.

Cancellations and refunds are made within 14 (fourteen) days from the date of registration of the request by the customer.

GUARANTEES

All our products have a 2 year warranty from each manufacturer.

RETURNS

Non-refundable products:

Products from which the necessary protectors, labels and tags of the supplier / manufacturer have been removed

Also, returns are not accepted, in cases of damage or alteration of the product packaging.

Returns of products charged by oakbeltmakers.gr

In case he will receive a different product or quantity from the one ordered by the customer.

In case the packaging of the product is damaged during delivery, completely or for the most part.

In all cases the return of the product to be replaced should be done together with all the documents that accompanied the product (eg Retail Receipt / Invoice) and the complete packaging of the product. The return of the products will preferably be done with the cooperating courier / transport company and the charge will be borne by the company oakbeltmakers.gr (Right of Withdrawal). In case of return of the products, and provided that they have been previously received and checked by oakbeltmakers.gr, the item will be replaced with the same device, otherwise in case the customer does not want a replacement, the money will be refunded to the customer , the way he paid the value. In particular, in case of debit by credit card, oakbeltmakers.gr will be obliged to inform the issuing Bank about the cancellation of the transaction and the bank will then proceed to any transaction provided based on the contract it has drawn up with the customer.

The cost of Shipping, of all products returned to the Company, is borne by the company.

Our Company reserves the right not to accept product returns when it deems that there are special reasons.

Right of Withdrawal

From the initial submission of the customer's order up to a period of 14 calendar days from the date of delivery of the product.

This withdrawal is unjustified and without any charge and if the item has already been delivered the customer must return the product exactly in the condition in which it was received, with all its parts, the accompanying forms and its packaging in excellent condition.

 Shipping and delivery costs are non-refundable and the customer is obliged to return the products within 14 calendar days from the day he received the product and requested the withdrawal.

There is NO retreat to:

Products that are not eligible for return, for health or hygiene reasons, and which have been unsealed after delivery, such as personal care items (hair removal machines, shavers - cutters - hair clippers, brushes, toothbrushes and thermometers).

DOA / DAP

Our Company provides consumers with the guarantee of replacement of any defective device purchased by us, when certain conditions are met. will be accepted within ten (10) calendar days of delivery to the customer. At the same time, the product must not be damaged and must have all the original documents that accompanied the product (eg Retail Receipt / Invoice) and its complete packaging.

In the case of white appliances (refrigerators, electric cookers, washing machines, etc.) and air conditioners, it is required to have previously visited the technician of the authorized workshop of the construction company and a written confirmation of the diagnosis of the device failure, so that the product was defective on delivery (DOA).

CONDITIONS

If you purchased a device that, due to a manufacturing error, could not be started from the beginning, it is automatically labeled as DOA "Dead On Arrival", which means that the device never worked. If you bought a device that started but then in the next few days showed symptoms of a serious malfunction, then the device is automatically labeled as DAP or "Dead After Purchase" which means that the device has stopped working or has serious problems (or actual defects) within a reasonable time specified (or proposed) by the manufacturer.

PROCEDURES

The certified procedures we follow as a store are in harmony with the official procedures followed by the manufacturers and the respective official points of sale worldwide. So if you buy from us a device that unfortunately falls under the above then you should first inform us by phone or send us an email to register the problem and direct you to be on time (calendar) how to provide it of the special limited Warranty.

Also for your own best service you should take the following seriously: Please be informed, first of all, about the bandwidth of this special provision (DAP / DOA) of the device you are interested in. Each Manufacturer defines (or proposes) differently the specific time period and may vary from Company to Company. Usually this period includes only a few days or even a maximum time of using the device. All standard procedures we follow for (DAP / DOA) apply to all consumers without exception. In no case do we have the right to act arbitrarily or in a discriminatory or selective manner towards a portion of consumers contrary to the instructions or in violation of the terms of each manufacturer. Any decision on whether or not a specific device is covered by the warranty (DAP / DOA), is taken by the official technical department of the respective Manufacturer in our Country. In no case is it recognized (DAP / DOA) unless there is a corresponding formal written reminder from the technical department. The time required for this control, depends exclusively on them, taking into account (and by law) the minimum possible inconvenience to the consumer and for any delay in it, our Company bears absolutely no responsibility.

Our Company in no case replaces a product with a corresponding or different or returns money to any consumer if the relevant inspection is not carried out and there is no written proof of the manufacturer (through the technical department) that the DAP is valid / DOA. Any objections, objections, disagreements on the part of the consumer should be notified first of all to us and consequently to the competent technical control department as well as to the competent Department of Consumer Protection of the Ministry of Development.

EXCEPTIONS

The special limited DAP / DOA warranty does not apply if: The fault proves to be the fault of the consumer with an official document from the official technical department of the manufacturer (regarding the warranty regarding the fault of the consumer, you can refer to the general warranty terms of our store).

The period of validity of the Warranty, which is proved between the confrontation of the receipt (or invoice) of purchase and the receipt from our store to be checked, is reduced by calendar.

If for any reason you have any additional questions regarding the terms or conditions of the DAP / DOA warranty, please contact us so that we can inform you. In any case, we are committed that with responsibility and seriousness, we provide you with high quality products and services, in accordance with the strictest standards and quality controls of the global market.

CLARIFICATIONS

By confirming each order electronically, it is understood that all terms are fully understood and unreservedly accepted. Any questions, clarifications or unclear understandings of the shipping, payment and warranty terms currently mentioned should be clarified by the buyer, requesting additional details in writing. In case of any dispute, the recipient is obliged to notify it in writing to our company, within 48 hours of receipt, indicating the notification by registered letter or to submit it electronically requesting proof of receipt. In this case, the customer is obliged to return immediately, intact all the goods and our company explicitly reserves the right to withdraw from this sale at a loss. Our company in any case is committed to do its best to ensure a reliable and advantageous purchase in every way.

APPLICABLE LAW

All transactions you make through our Company are governed by International and European law governing issues related to electronic commerce (Directive 2000/31 / EC, Presidential Decree 131/2003) as well as the Law on Consumer Protection (Law. 2251/1994) regulating issues related to distance selling.

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